Terms of Use

  • 1 Scope and Purpose

    • 1.1 The services (“Services”) available under this website including any mobile applications (“Website”) are provided by Amadeus IT Group, S.A. (“Amadeus”), a company with principal offices at Calle Salvador de Madariaga 1, 28027 Madrid, Spain, incorporated at the Commercial Register of Madrid on September 14, 2005 (under Volume 21.552, Book 0, Folio 142, Section 8, on page number M-383.503) with VAT number A 84409408.

    • 1.2 By clicking “Sign up” (or similar) or by using the Services, you acknowledge that

      • i. you have read and understood the terms and conditions of these terms of use;

      • ii. you agree that you are entering into a legally binding agreement with Amadeus;

      • iii. you agree to comply with these terms of use, as amended from time to time (“Terms of Use”);

      • iv. you agree to only use the Services in accordance with these Terms of Use, as amended from time to time, and in a manner that complies with all applicable laws and regulations in the jurisdictions in which you use the Services, including, but not limited to, applicable restrictions concerning privacy and data protection, copyright and other intellectual property rights.

      • v. you are only responsible for your use of the Services, for any content you post on the Website, and for any consequences thereof.

    • 1.3 If you are using the Services on behalf of a company or other legal entity, you are individually bound by these Terms of Use even if your company has a separate agreement with Amadeus.

  • 2 Showcase

    You understand and agree that this Website is a showcase for Amadeus products, innovations and prototypes and that this Website, the Services and all or part of its sections and functionalities will be frequently updated, adjusted, modified, tested and maintained in order to improve the user experience and to add functionalities. Because of the nature of this showcase Website, Amadeus does not guarantee that this Website and the Services it provides through this Website will function and operate without occasional interruption. You acknowledge that Amadeus may add or remove functionalities or features, create new limits to the Services and may suspend or stop all or part of the Services at its sole discretion without notice to you.

  • 3 Eligibility

    • In order to be eligible to use the Services, you must meet the following conditions:

      • i. be at least 18 years old;

      • ii. have full power and authority to enter into this agreement and doing so will not violate any other agreement to which you are a party; and

      • iii. will not violate any rights of Amadeus or a third party, including intellectual property rights such as copyright, patents or trademarks.

  • 4 License

    • 4.1 Amadeus hereby grants you a limited, personal, non-commercial, non-exclusive, non-sub-licensable, non-assignable license to access the Services, through a web browser or mobile device, and use the software provided to you by Amadeus as part of the Services (“Software”) and for the sole purpose of using the said Services in the manner permitted by these Terms of Use.

    • 4.2 You will not sell, sublicense, assign, lease, distribute, export, import, act as an intermediary or provider, or otherwise grant rights to third parties with regard to the Software. You will not undertake, cause, permit or authorize the copying, modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of Software, nor will you attempt to create the source code from the object code of the Software.

  • 5 General Conditions for your use of the Services

    • 5.1 You are not permitted to use the Services other than for private, non-commercial purposes.

    • 5.2 The reservation features of the Services are provided solely to allow you to determine the availability of travel-related goods and services provided by partners of Amadeus and to make legitimate reservations or purchases for you or for another person for whom you are authorised to act, and for no other purposes. The Website is a mere search and comparison site on which no flights or other travel services can be booked. In order to be able to book a service that appears in the search results of the Website, you are redirected to a separate website of a travel service provider. You acknowledge and agree that Amadeus does not itself provide travel services and that any bookings and reservations made after consulting the Website are the subject of a separate agreement with, and are the exclusive responsibility of, the service provider you have chosen.

    • 5.3 You agree to do none of the following:

      • i. You shall not misuse the Services, for example you shall not (a) interfere with the Services or try to access them using a method other than the interface and the instructions that are provided by Amadeus, (b) make any speculative, false or fraudulent reservations or (c) make any reservations in anticipation of demand.

      • ii. You shall not reproduce, use, block, overwrite, copy, distribute, intercept, damage or monitor any content of the Website by using any robot, spider, search engine or any other automatic mechanism.

      • iii. You shall not use any automated system or software to extract data from this Website for commercial purposes (such as screen scraping).

      • iv. You shall not take any action that will or could impose an excessive or disproportionate burden on the telecommunication infrastructure.

    • 5.4 You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Services. You acknowledge and agree that the entire risk arising out of the use or performance of the Services remains with you, to the maximum extent permitted by law.

    • 5.5 Amadeus may suspend or stop providing the Services to you or close or otherwise restrict access to your account if you do not comply with these Terms of Use, as amended from time to time, or if Amadeus is investigating suspected misconduct by you. You are solely responsible for your interactions with other users of the Services. Amadeus may, in certain circumstances, prohibit you from contacting other users through use of the Services or otherwise limit your use of the Services. Amadeus reserves the right, in its sole discretion, to monitor disputes between you and other users and to restrict, suspend, or close your account if it determines that doing so is necessary to enforce these Terms of Use.

  • 6 Specific Conditions for the creation and use of your Profile

    • 6.1 The profile you create on the Website will, as between you and third parties, be owned by you. You agree to: (i) protect your account with a personal password, (ii) keep your password secure and confidential; (iii) not permit others any access to your account; (iv) not use or access any other person’s accounts; and (v) not sell, trade or transfer your account to any other party. In addition, you are responsible for anything that happens through your account unless and until you deactivate your account or demonstrate that the security of your account was compromised due to no fault of your own.

    • 6.2 You acknowledge and agree that Amadeus may access, preserve and disclose your registration and any other information you provide in accordance with the terms of the Privacy Policy if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary in Amadeus’ opinion to: (i) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (ii) enforce these Terms of Use; (iii) respond to claims of a violation of any rights of third parties or (iv) respond to customer service inquiries.

  • 7 Specific Conditions for uploading information to the Website

    • 7.1 As a user of the Services, you expressly agree not to submit, distribute, publish or otherwise make available any content

      • i. containing offensive, defamatory, libellous, threatening, harassing, coercive, abusive, fraudulent, objectionable, obscene, indecent or pornographic content or content glorifying or encouraging violence or criminal offences;

      • ii. containing incitory, racist and anti-constitutional content and/or content in breach of any applicable legislation, including privacy laws;

      • iii. containing content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any third party;

      • iv. containing any intentionally or negligently false, inaccurate, incomplete, misleading and/or subjective evaluations and/or false statements pertaining to hotels, airlines or other service providers, hotel attendants/residents or passengers, leisure time activities and any other local factors/events;

      • v. containing unsolicited promotions or advertising, political campaigning, contests or solicitations;

      • vi. containing links or similar references, viruses, corrupted or destructive files or any other content which may disrupt the operation of third party systems;

      • vii. crevealing the names of any other natural persons without those persons’ explicit consent;

      • viii. making available or containing images on which any natural persons may be clearly identified without those persons’ explicit consent.

    • 7.2 By submitting content, you grant Amadeus and its affiliates the gratuitous, irrevocable, exclusive, perpetual, unlimited, transferable and sublicensable right to use and publish worldwide the submitted content in any form and in all media (including, but not limited to, print, TV, Internet and mobile telecommunication), including in any solutions and products developed or owned by Amadeus or any of its affiliates or licensees. This right of use expressly includes the right of modification, reproduction, duplication, distribution, transmission, public rendition, adaptation, translation, publication and creation of derivative works.

    • 7.3 You also expressly grant Amadeus and its affiliates the right to transfer these user rights to third parties or licensees. The original context of use will remain unaffected by such a transfer and any such third parties shall be obliged to delete any personal data from the travel reviews before using them. Furthermore, Amadeus and its affiliates and participating travel portals have the right to advertise within the environment where the content is published and/or use the content for other promotional purposes.

    • 7.4 By submitting any content to your profile, you warrant that you hold all the rights to the content, images and other materials to be submitted, distributed, published or otherwise made available, in particular the copyright. Should you not be the original holder of the rights of the content submitted, distributed, published or otherwise made available by you, you warrant that you have legally obtained all the required rights, licenses, consents, etc.

    • 7.5 By submitting content, you expressly agree that Amadeus or its affiliates may at their sole discretion remove any content that they consider does not comply with the Terms of Use, without assuming any liability for this removal.

  • 8 Intellectual property rights

    • 8.1 You may establish and/or operate links to this Website to promote and improve access to this Website.

    • 8.2 Nothing in these Terms of Use intends to transfer any intellectual property rights to, or to vest any intellectual property rights in, you. You are only entitled to the limited use of the intellectual property rights granted to you in these Terms of Use. You will not take any action to jeopardize, limit or interfere with the intellectual property rights. You agree that you will not remove, obscure, make illegible or alter any notices or indications of the intellectual property rights and/or of Amadeus’ rights and ownership thereof. You acknowledge and agree that any unauthorized use of the intellectual property rights will constitute a breach of these Terms of Use and may infringe Amadeus’ and its licensors’ intellectual property rights.

    • 8.3 Amadeus reserves its right to take such action as it considers necessary, including starting legal proceedings without further notice to you, in relation to any unauthorised use of the Services or the Website.

  • 9 Links to this Website

    • 9.1 You may not establish and/or operate links to this Website without the prior written consent of Amadeus. Such consent may be withdrawn at any time at Amadeus’ sole discretion.

    • 9.2 Amadeus may include on this Website links to third party web sites (“Third Party Sites”). You are responsible for evaluating whether you want to access or use a Third Party Site and for reviewing any applicable terms or privacy policy of a Third Party Site before using it or sharing any information with it. Amadeus is not responsible for and does not endorse any features, content, advertising, products or other materials on or available from Third Party Sites. Accordingly, if you decide to use Third Party Sites, you do so at your own risk and you agree that these Terms of Use do not apply to your use of any Third Party Site.

  • 10 Liability disclaimer and indemnification

    • 10.1 The information, Software, products and Services published on the Website may include technical inaccuracies or typographical errors. Amadeus and/or its suppliers make no representations about the suitability of the information, Software, products and Services contained on this Website for any purpose. All such information, Software, products and Services are provided “as is” without warranty of any kind. Amadeus and/or its suppliers hereby disclaim any and all warranties and conditions with regard to this information, Software, products and Services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Amadeus does not guarantee that the Services it provides will function without interruption or errors in functioning. In particular, the operation of the Services may be interrupted due to maintenance, updates, or system or network failures.

    • 10.2 Where permitted by law, Amadeus and/or its suppliers will not be liable for any lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages, arising out of or in any way connected with the use of this Website, with the delay or inability to use this Website or any interruption of malfunctioning, or for any information, Software, products and Services obtained through this Website, or otherwise arising out of the use of this Website or of the use of information presented on this Website, whether based on contract, tort, strict liability or otherwise.

    • 10.3 To the maximum extent permitted by law, the total liability of Amadeus and its suppliers and distributors for any claims under these Terms of Use, including for any implied warranties, is limited to the amount that you paid to Amadeus, if any, to use the Services.

    • 10.4 You accept that, where Amadeus acts as an interface between you and any partners or travel service providers, Amadeus will under no circumstances be held liable with respect to services you have booked with one or more of those partners or providers. You must direct any and all claims, complaints, requests or queries with respect to the travel service directly to the provider you have chosen and who is responsible for the reservation you have made. Amadeus is not liable if and insofar as you are able to claim damages under an insurance policy such as travel and/or holiday cancellation insurance.

    • 10.5 The information displayed on this Website has been provided by the respective partners and providers, and Amadeus does not accept any liability for any inaccuracies, errors or unavailability. You must ensure that the travel service provider you have chosen verifies all information given before booking.

    • 10.6 In all cases, Amadeus and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

    • 10.7 Amadeus and its affiliates do not assume any liability whatsoever for any content, statements or representations submitted, distributed, published or otherwise made available by you, or any losses, costs or damages related thereto.

    • 10.8 You hereby agree to indemnify, defend and hold harmless Amadeus and its affiliates, directors, officers, employees, agents and representatives from and against any and all claims, demands, actions, causes of action, judgments, costs, damages, losses, reasonable attorneys’ and accountants’ fees, expenses and liability of any kind or nature which they may incur, suffer or be required to pay as a result, directly or indirectly, of the breach by you of (i) these Terms of Use, (ii) any applicable law or regulation or (iii) the rights of third parties. You will support Amadeus and its affiliates, directors, officers, employees, agents and representatives in the legal defence against such claims, especially by providing all the information required for the defence. You are obliged to pay all damages awarded against Amadeus and its affiliates and all reasonable costs attributable to such claim, suit or action as a result of the successful assertion of these claims by third parties.

    • 10.9 As some jurisdictions do not allow some of the exclusions or limitations of liability as set forth above, some of these exclusions or limitations may not apply to you. In such event the liability will be limited as far as legally possible under the applicable legislation.

  • 11 Personal Data

    • Amadeus’ data protection policy with respect to the Services is explained in the Amadeus Privacy Policy which is hereby incorporated by reference. By using the Services, you agree to be bound by this policy.

  • 12 Notifications

    • You agree that Amadeus may communicate with you through your account or through other means including email, mobile number, telephone, delivery services including the postal service or any other means that you store in your profile about your account or services associated with Amadeus. You may at all times review your settings to control what kind of messages you receive from Amadeus. You acknowledge and agree that Amadeus shall have no liability associated with or arising from your failure to maintain accurate contact or other information.

  • 13 Applicable Law

    • 13.1 You agree that the laws of Spain will apply to any disputes arising out of or relating to these Terms of Use or the Services. All claims arising out of or relating to these Terms of Use or the Services will be litigated exclusively in the courts of Madrid, Spain, and you and Amadeus consent to personal jurisdiction in those courts.

    • 13.2 In the absolute and sole discretion of Amadeus, a legal action may be brought by Amadeus against any party in breach of these Terms of Use, at its election, in Spain or the place of breach or the domicile of that party, and, if more than one party, in the domicile of any one of those parties, and all other parties shall submit to that jurisdiction.

  • 14 General

    • 14.1 Amadeus reserves the right to change these Terms of Use at any time at its sole discretion, which modification shall be effective immediately upon posting to the Website. You are responsible for regularly reviewing these Terms of Use that are on a continuous basis put at your disposal by their inclusion in the Website. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. Continued use of the Service following any such changes shall constitute your acceptance of such changes.

    • 14.2 Amadeus reserves the right to, at its sole discretion, deny access to the Services or the Website to anyone at any time.

    • 14.3 These Terms of Use govern the relationship between Amadeus and you. They do not create any third party beneficiary rights.

    • 14.4 If you do not comply with these Terms of Use and Amadeus does not take action immediately, this does not imply that Amadeus waives any rights that it may have (such as taking any action in the future).

    • 14.5 In the event that one or more of the provisions of these Terms of Use are void, determined to be invalid, unenforceable or illegal, such invalidity, illegality and unenforceability shall not affect any other provisions of these Terms of Use.

    • 14.6 These Terms of Use refer only to the use of the Website and separate terms and conditions apply to specific Services obtained through the Website.