Frequently asked questions
Technical problems with the Amadeus.net website

What can I do if I have problems connecting to amadeus.net?

The Amadeus webserver is constantly online and it is virtually impossible that it is down. Try the following to reestablish connection:

  1. Use the Reload button to try to connect to the site again, or wait and try again later.

  2. If you entered the URL manually, make sure it matches the URL exactly. Check for spelling, punctuation, and capitalization errors.

  3. Too many people may be trying to access the server at the same time. Wait for a moment and click on the "Reload" button to try again.

  4. Try connecting to other Web sites. If you cannot connect to other sites, you might be experiencing a problem with your connection or your computer, in this case contact your Internet Service Provider (ISP).

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Which browser works best with amadeus.net?

The amadeus.net site is best viewed using Microsoft Internet Explorer 5 or higher. We no longer support Netscape or other browsers. Furthermore, you need a minimum screen resolution of 800x600 and settings for small fonts.

To check which screen resolution you are using, do the following
: In the Start menu, choose the items 'Settings - Control Panel'. In the open window, choose the 'Display' option. In the next window, click on the "Settings" tab. In the field 'Desktop area', the minimum resolution must be 800x600. If it is not, move the slider right until you can choose the 800x600 option.

To check which fonts you are using, do the following
: In the Start menu, choose the items 'Settings - Control Panel'. In the open window, choose the 'Display' option. In the next window, click on the "Settings" tab. In this window, in the 'Font Size' field select 'Small Fonts', if you are using a 800x600 resolution.

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