• Where does the availability information come from?

• How do I book my flight?

FLIGHTS

• How many flights are displayed for a search?

• How to read the results of a search?

• Flight Information - how can I find details about a flight?

• What does the "R" and "N/A" codes stand for?

• Can I see timetables on amadeus.net?

• How can I find an airport/city code?

HOTELS

• How many hotels are displayed in the results page?

• How to read the results of my search?

CAR RENTAL

• How to read the results of my search?

• Where can I find information about the car provider insurance policy?

Where does the availability information come from?

Amadeus.net provides you with online access to the Amadeus Database System that offers an efficient system of reservation to travel agencies/airlines. The availability tool gives you access to timetables of all flights that are still open and displays real-time seat availability. The Amadeus Database contains availability displays with more than 480 bookable airlines in the world, about 322 hotel chains and 47 car rental companies. In this section, you won't find fares for flights as prices depend on travel agencies and airlines. Amadeus.net is not a travel agency and only provides the e-technology to enable travel providers to offer an efficient reservation service.

The availability tool gives you access to availability displays for flight, hotels and car rental.

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How to book my flight?

Amadeus allows you to check flights schedules and availability for hundreds of airlines worldwide. To book your flight you can either click on the sponsored link on the results display page, or contact directly your travel agency or airline. The amadeus.net webmaster cannot process specific travel arrangements. If you need more information for your travel arrangements, please contact your travel agent.

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Flights

How many flights are displayed in a search?

One availability display shows up to 12 flights by search. By default, the system displays direct flights first. You can change the sorting and choose to display the flights by departure time, arrival time or elapsed time. You also have the possibility of choosing one or more preferred airlines.

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How to read the results of my search?

For each flight displayed, you can see the number of the flight, the departure and arrival times at the respective airports, the total duration of the flight, the number of stops, the aircraft type, and the available seats for each class (First, Business and Economy).

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Flight Information - how can I find details about a flight?

By clicking on a flight number in the first column of the availability results, you will access the planned flight information.

You can also access to the flight information directly by clicking on the "flight info" navigation tab.

Flight Information contains the Planned Flight Information, and may contain the Current Flight Information for today's date, depending on the airline. To obtain detailed information for a specific flight:

1. Select the departure date.
2. Select an airline.
3. Enter the flight number.
4. Click on the Search button to display the Flight Information screen.

This section displays current flight information, such as when the flight left the gate, took off, and the estimated time of arrival. This information is only available for certain airlines.

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What does the "R" and "N/A" codes stand for?

The "R" code stands for "On Request" and can have different meanings depending on the airline. For further information, we advise you to contact directly the airline or your travel agent.

The "N/A" code means that the class does not exist.

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Can I see timetables on Amadeus.net?

Timetables are displayed on amadeus.net for one week. You can check them by clicking on the "Information" tab and then clicking on the "Timetable" button. Fill in the destinations and the date of the first day of the week you are interested in. Click on "Timetable".

The timetable display shows the flight frequency during the week, the operational days and the effective dates of each particular flight as you can see in the screenshot below:

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How can I find an airport/city code?

The "look up" tool in the "Information" section displays for you all the airport or city codes and also the distance between an airport and the closest city.

Note that you can look for a city or an airport entering the 3 first letters of its name followed by a star. For example instead of Miami, you can look for Mia*. In this case the system display all the cities or airport which name starts with those letters.

Here is an example of the "location look up" page for Miami:

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Hotels

How many hotels are displayed in the results page?

One availability display shows up to 20 hotels by search. You can choose the number of hotels displayed by page at the bottom of the availability form in the "Display" section. By default, the system displays hotels by price but you can change this sorting and display hotels by alphabetical order. You also have the possibility of choosing one or more preferred hotel chains, the bed type, the location in the city and up to 3 facilities.

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How to read the results of my search?

For each hotel search, you can see the hotel name as well as the hotel chain, the city location and indicative rates. By clicking on the rates, you will access general information about the hotel prices such as extra charges, taxes, minimum stay, breakfast cost, etc. Note that those prices might be a bit different when you make a booking. By clicking on the hotel name, you will find the contact and location information of the hotel and a description of the category and facilities offered.

To access detailed information about the different available rooms and their indicative price, choose one of the hotels displayed and click on "Select". The following page will show up a description of each available room, including detailed sales policies for each room (tax/meals inclusion, guarantee requirements, check in/pets/children rates policies...).

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Car rental

How to read the results of my search?

For each car search, you can see the name of the car rental company, information about the available cars, an indicative daily price (as prices are indicative, they might be slightly different when you make the booking).

Click here for visual aid : car availability

By clicking on car "Information" you will find details about the car type. By clicking on the "Daily/Weekly rates", you will access more detailed information about the car terms such as extra charges, coverage, booking requirements, guarantee conditions, pick up information...

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Where can I find information about the car provider insurance policy?

By clicking on the price displayed in the results page, you can access detailed information about coverage conditions and extra charges. This information depends on the car provider. If you still have any doubt concerning car terms, please contact your travel agent or the car provider directly.

Click here for visual aid: complete car terms

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