Address: Vienna International Airport, PO Box 1, A-1300 Wien Flughafen, Austria
Location: The airport is located 16km (10 miles) southeast of the city
Website: www.viennaairport.com
E-mail: m@viennaairport.com
Telephone: (0)1 70070
Country Code: 43
Time Zone: GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
Number of Terminals: 2
Transfer Between Terminals: Both terminals are housed in one building and are within walking distance of each other.

Information desks can be found in the Terminal 2 and at the bus station. The airport has a 24-hour telephone information service (tel: (0)1 7007 22233).

Money and communications: The airport has banks in both the Arrivals and Departures halls. ATMs and bureau de change facilities are available throughout. There are post offices in the Departures hall between Terminals 1 and 2 and the Plaza shopping area. Eating and drinking: The airport has several cafés, snack bars, restaurants and bars. Shopping: There are over 70 shops, including duty-free. Luggage: Porters (tel: (0)1 7007 33140/1) are available on request at a small charge. Luggage trolleys are also available. There is a 24-hour left-luggage facility in the Arrivals area; and safety deposit boxes. There is also a lost property service (tel: (0)1 7007 29360). Other facilities: There is a 24-hour medical centre and a pharmacy.

Companies represented at the airport include Arac/Europcar, ATL, Avis, Budget, Hertz, National/Alamo, Sixt and Thrifty.

There are several car parks at the airport. K1, K2 and K3 are short-term car parks; and discount long-term parking is available in lot C. More information is available (tel: (0)1 7007 22886).

The best route to the airport is the A4 Airport Motorway. The motorway exit marked ‘Flughafen' (Airport) leads directly to the terminal. The B9 road is an alternative main route.

Rail: The City Airport Train (tel: (0)1 25250; website: www.cityairporttrain.at) runs to the City Air Terminal at Wien Mitte. The S-Bahn (overground train) connects the airport to Wien Mitte and Wien Nord railway stations (journey time: 25 minutes); it provides connections to the Vienna U-Bahn (underground rail) system. Road: Taxi: Taxis to the city leave from outside the Arrivals hall. A chauffeur and limousine service is offered by Radio Car Vienna (tel: (0)1 7007 33340). Bus: Buses go to Wien Mitte, Südbahnhof and Westbahnhof railway stations and to Wien Schwedenplatz and the Vienna International Centre. Coach: Services are available to Bratislava (Slovak Republic) and Budapest (Hungary). An airport transfer service is also available (tel: (0)1 7007 35910).

The Astron Hotel & Convention Center Vienna Airport (tel: (0)1 701 510; website: www.astron-hotels.de) is located directly opposite the airport terminals and next to the Vienna Airport World Trade Center.

There are disabled toilets, lifts, telephones and Internet connections accessible to wheelchair users. Wheelchairs can be provided at the airport; assistance can be requested prior to arrival via the airport's website. Disabled parking spaces are available in car parks 1, 3, 4 and C, with good access to the terminals.